Our Approach, Our Team, Our Values
Digital marketing with a Difference
Growth needs strategy, service and support, so that’s what you’ll always get here. We help businesses grow and scale, with everything from strategic marketing advice, website builds and implementation to ongoing performance optimisation.
Whatever the job, you’ll have us as an extension of your team, with expert advice and support on tap, so you’re always ready for the next step.
Why work with us
Consistency, communication, cutting-edge digital
Why work with Digital Refinery? Our clients keep coming back for our hard-to-find mix of technical knowledge, client focus and experience.
We’re a New Zealand-owned agency with our office in Mount Wellington, Auckland (Close to Sylvia Park Mall), with a team of digital strategists and performance marketing experts. All our work happens in-house, with no overseas outsourcing or third-party providers. This means your brand always has access to the latest in marketing tools and solutions.
Most importantly, we’re an agency that puts you first, with consistent service, open communication and partnership approach. It works for our clients – we have some of the highest retention rates in New Zealand, with brands and businesses that put their trust in us year after year.
Our Team
Meet the Core team.
Azriel
Chief Marketing Officer
Marina
Digital Projects Manager
Abby
Website Lead
Ola
Senior Performance Specialist
Kirria
SEO & Analytics Specialist
Senon
Junior Website Designer
Aashna
Digital Marketing Executive
Esther
Branding & Design
Kerry
Chief Executive Officer
Kris
Chief Commercial Officer
Lawrence
Chief Technology Officer
Claudine
Billing & Accounts
WHY WORK WITH US
The Digital Refinery approach
You’ll get proactive advice, in-house expertise and clear communication to keep your business ahead.
Proactive partners
Your digital partner should do more than tick off tasks. We’re always looking for opportunities for clients, sharing ideas and offering strategic advice to keep you ahead of the competition.
Work Done In-House
Unlike many agencies, we don’t offshore work to cut costs – quality is too important. Your work is always completed in-house for better quality control, clear accountability and stronger data security.
Clear & Transparent Communication
Expect to hear from us early and often. Our dedicated Project Managers keep you informed at every major milestone, so you always know what's happening.
Always Learning, Always Improving
Our team is constantly learning from industry leaders and refining our skills. We stay ahead of the latest trends and technologies so your business stays ahead too.
Committed to Your Long-Term Success
We're committed to building long-term partnerships based on trust, transparency and delivering on our promises. Your success is our success.
Diverse Expertise
The best ideas come from different perspectives. We work together to balance creativity and technical expertise for better business outcomes.
TESTIMONIALS
Our clients stay clients. Here’s why.
Doing right by our clients is the best long-term business strategy. That’s why we ask good questions, have honest conversations and only start work when we know it’ll work.
